Lost, Damaged Or Delayed

Typical transit times are only as estimation. Sometimes orders embark upon long journeys to their destination, passing through many hands and customs offices, in order to reach you. Delays happen, although not often, and a package is held in customs for further inspection, we are not notified. Weather delays sometimes occur and delays due to higher than normal volume during different holidays are also possible. Most times, these delays are only a few days to a week. We do our best to estimate how long it will take for your order to reach you, but it is difficult to factor in all of the variables.

The best thing you can do, is to purchase tracking. This way, you can track your package online to see where it is at and when it will arrive. Without a tracking number, we have no information to give you and no recourse with the postal system.