Conditions of Return

We do accept returns within 5 days of receipt. In order to return an item to us, the following conditions have to be met:

1. You must contact us through one of the following channels:

  • Email at info@theteacupattic.com
  • Facebook (www.facebook.com/theteacupattic)
  • Instagram (www.instagram.com/theteacupattic)
  • Phone (613) 612-2877 

2. You must fill out and include our return form via email including clear photographs of the items as well as clear photographs of the original packaging as it was received.

Returns are NOT automatically accepted but approved on a case by case basis. Your return must be authorized. Any unauthorized returns will not be accepted and you will be liable for any extra charges that may be incurred such as and not limited to:

  • Extra postage fees
  • Packaging Costs
  • Customs Fees
  • Restocking Fees